Warranty Policy

 

Armada Dealer Warranty Process:
Warranty claims are to be made through the Authorized Armada Dealer where purchased. Warranty is only valid with proof of purchase from an Authorized Armada Dealer. Hand written receipts will not be accepted.

 

Ski/Pole Warranty Policy:

All Armada skis and ski poles are warrantied for two years from the date of purchase against manufacturer defects. The warranty applies only to Armada products purchased from Authorized Armada Dealers and is valid for the original purchaser only. Skis and ski poles purchased from 3rd Party sites (Amazon, Ebay, etc.) and ski and ski poles purchased 2nd hand are not covered under Armada’s warranty policy.  Alteration of Armada products will void warranty. Warranty claims are to be made through the Authorized Armada dealer where purchased.

The warranty applies only to Armada products purchased from Authorized Armada dealers and is valid for the original purchaser only. Original receipt must accompany warranty skis as a proof of purchase and validation of term of use.

  1. Excluded from coverage under this warranty are the following:
    1. Skis mounted more than once. Only one set of drilled screw holes is allowable. More than one recognizable mount and/or filling holes and re-mounting the ski voids this Warranty.
    2. Damage caused by misuse, abuse or neglect.
    3. Impact damage caused by rocks, stumps, dumpsters, parking lots, rails or any other contact with a surface different than snow.
    4. Scratches, chips and indentations in top sheets or base.
    5. Damage caused by ski to ski contact
    6. Damage caused by improper mounting or adjustment of the bindings, including bindings pulling out of the ski. If your mount is done improperly or the wrong size bit is used to drill the holes – both the width and depth of the mounting holes – then the warranty is void.
    7. Damage caused by binding pull-out
    8. Graphic fading or discoloring, if due to misuse or neglect.
    9. Damage caused from chairlift breakage.
    10. Normal wear and tear.
    11. Damage caused by anything other than defects in material or workmanship.
    12. Damage caused by use of solvents and adhesives.
    13. Any and all claims for consequential or incidental damages.
    14. Broken, damaged, or snapped skis caused by uncontrolled impact and/or crash.
  2. All coverage under this warranty is void if any modification, change or alteration has been made to the product that is not specifically authorized in writing by Armada.
  3. Repaired or replaced products are covered for the remainder of the original warranty only.
  4. All warranty claims must be accompanied by the original purchase receipt from an Authorized Armada Dealer. Invoice or charge receipt must clearly identify the dealer. HAND WRITTEN RECEIPTS WILL NOT BE ACCEPTED.
  5. Armada product is not covered by any verbal warranties. ROCK DAMAGE AND ANY OTHER IMPACT RELATED DAMAGE INCLUDING DAMAGE CAUSED BY RAILS AND OTHER URBAN FEATURES IS NOT COVERED UNDER THIS WARRANTY. ALL WARRANTIES IMPLIED BY STATE LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY LIMITED TO THE DURATION OF THE WRITTEN WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY STATE LAW AS HEREBY LIMITED, THE FOREGOING EXPRESS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, GUARANTEES, AGREEMENTS AND SIMILAR OBLIGATIONS OF MANUFACTURER OR SELLER. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS WHICH VARY FROM STATE TO STATE.

 

Technical Outerwear Warranty Policy:
All Armada Technical Outerwear garments are fully warranted against defects in materials and workmanship for three years from purchase date. This warranty applies to Technical Outerwear purchased from an Authorized Armada Dealer and can be redeemed by the original purchaser only, proof of purchase is required. Warranty claims are to be made through the Authorized Armada Dealer where purchased. Warranty is only valid with proof of purchase from an Authorized Armada Dealer. Hand written receipts will not be accepted. The Armada warranty program does not cover any defects due to improper fit. Alteration of Armada products will void warranty. Should any garment’s key features or functions fail due to a manufacturing defect, we will repair it without charge or provide a replacement.

Warranty Period:
All Armada Technical Outerwear garments are covered by a three year warranty period. This policy does not cover normal wear and tear on the product.
Technical Outerwear Warranty Guidelines:

Covered

  • Defective sewing.
  • Defective zippers and attachment hardware.
  • Velcro patches and/or snaps.
  • Missing or broken drawstrings, cords and leashes.

Not Covered

  • Rips and Tears.
  • Fading (this includes UV damage).
  • Pilling.
  • Shrinking.
  • Damage (including color bleeding and loss of waterproof qualities) resulting from improper washing or the use of improper detergents.

What is the warranty process?
Warranty claims are to be made through the Authorized Armada Dealer where purchased. Warranty is only valid with proof of purchase from an Authorized Armada Dealer. Hand written receipts will not be accepted. The Armada warranty program does not cover any defects due to improper fit. Alteration of Armada products will void warranty.

Will Armada repair or replace the garment?
Our first option is always to repair the garment. If it is not repairable, we will gladly replace it. Please understand we may be out of stock or no longer carry that particular product style or color, and will do everything possible to replace the garment with the closest possible style.

Are rips and tears covered under the warranty?
No, rips and tears in the fabric are not covered under warranty. Even though our products are manufactured to the highest possible standards, and are well taken care of by the owner; normal wear and tear as well as unforeseen accidents are unavoidable. (We recommend using technical tape to repair most cuts and tears.)

What is not covered?
Armada’s warranty does not cover garments damaged due to an accident, improper care, negligence, improper laundering, or normal wear and tear. (Example – if the seam on the cuff of your pants comes undone, and there is evidence of damage, i.e. walking through a parking lot with your boots on and stepping on the bottom of the pant, the seam damage will be unwarrantable because of the neglect. Damage due to improper laundering; make sure to follow all washing direction on garment, if you are unsure, reach out to us.)

Apparel/Gloves/Accessory Warranty Policy:
All Armada apparel and accessories, including but not limited to; Gloves, Beanies, Fleece, T-Shirts, Bags, Hats, Belts, and Bandanas, are warranted against defects in material or workmanship for 2 years from the date of purchase. Warranty claims are to be made through the Authorized Armada Dealer where purchased. Warranty is only valid with proof of purchase from an Authorized Armada Dealer. Hand written receipts will not be accepted. The Armada warranty program does not cover any defects due to improper fit. Alteration of Armada products will void warranty.

Apparel/Accessory/Glove Warranty Guidelines:

Covered

  • Defective sewing.
  • Defective zippers and attachment hardware.
  • Velcro patches and/or snaps.
  • Missing or broken drawstrings, cords and leashes.

Not Covered

  • Rips and Tears.
  • Fading (this includes UV damage).
  • Pilling.
  • Shrinking.
  • Damage (including color bleeding and loss of waterproof qualities) resulting from improper washing or the use of improper detergents or drying technique.

Limitation of Liability

TO THE EXTENT PERMITTED BY NATIONAL LAWS, THE PRESENT WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES. ARMADA SHALL NOT BE HELD LIABLE FOR ANY CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF CHANCE OR PROFITS, LOSS OF SAVINGS OR REVENUE, LOSS OF DATA, PUNITIVE DAMAGES, LOSS OF USE OF THE PRODUCT OR ANY ASSOCIATED FACILITIES, COST OF CAPITAL, COST OF ANY SUBSTITUTE EQUIPMENT OR FACILITIES, DOWNTIME, THE CLAIMS OF ANY THIRD PARTIES, INCLUDING CUSTOMERS, AND INJURY TO PROPERTY, RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM BREACH OF THE WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY, EVEN IF ARMADA KNEW OF THE LIKELIHOOD OF SUCH DAMAGES. ARMADA SHALL NOT BE LIABLE FOR DELAY IN RENDERING SERVICE UNDER THE LIMITED WARRANTY, OR LOSS OF USE DURING THE PERIOD THAT THE PRODUCT IS BEING REPAIRED.