General business terms

General Terms and Conditions

General Terms and Conditions for consumers for online-orders in the ARMADA-Online-Shop (Updated 01.10.2016)


  1. Area of Application

For the business relationship between Armada Skis GmbH and the customer of the Online store, the following general terms and conditions shall apply in their version valid at the time of the order. Differing, conflicting or supplementary general terms and conditions shall not be a contractual component, even if they are known, unless their validity is agreed in writing. The delivery of goods is only in household quantities. A sale is exclusively for private end users who have reached the age of 18.

  1. Conclusion of Contract

The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalog. By clicking the button “BUY NOW” you make a binding order of the goods contained in the shopping basket. The confirmation of the receipt of the order is made by automated e-mail immediately after sending the order and does not constitute a contract acceptance.

A purchase contract is only concluded when we send the ordered product to you and confirm the shipping with a separate email (confirmation of shipment). There is no purchase contract for products from the same order which are not listed in the shipping confirmation.

  1. Shipping

Unless otherwise agreed, the delivery is ex works to the delivery address indicated by the buyer. Delivery takes place within the EU. We deliver within the EU, if the order is accepted, within 3 to 6 business days from receipt of order. Specified delivery times represent only a guideline value and are therefore only approximate agreed (ca-deadlines).

  1. Prices

For orders placed in our internet shop, the prices listed in the offer at the time of the order apply. The prices indicated are final prices, which means that they include the applicable legal VAT.

  1. Shipping and Handling

For shipping and packaging, we charge the following costs, depending on the delivery country. In some countries we offer free shipping from a certain order value, as listed in the following table.

Country Shipping Cost Free from
Austria            5,00 €      100,00 €
Belgium          10,00 €      100,00 €
Cyprus          40,00 €   –
Estland          21,00 €   –
Finland          15,00 €      200,00 €
France          12,50 €      100,00 €
Germany            5,00 €      100,00 €
Greece          40,00 €   –
Ireland          21,00 €   –
Italy          10,00 €      100,00 €
Latvia          21,00 €   –
Lithuania          21,00 €   –
Luxembourg          10,00 €      100,00 €
Malta          40,00 €   –
The Netherlands          10,00 €      100,00 €
Portugal          21,00 €   –
Slovakia          10,00 €      100,00 €
Slovenia          10,00 €      100,00 €
Spain          21,00 €   –
Sweden          15,00 €      200,00 €
UK          10,00 €      100,00 €


  1. Payment

The payment of the goods shall be made according to the methods of payment proposed in the order process.

In the payment method of prepayment we dispatch the goods immediately after receipt of the invoice amount.

If you are in default of payment, we are entitled to demand default interest at the rate of 5 percentage points above the respective base rate published by the Austrian National Bank (§ 456 UGB) per annum. We reserve the right to prove higher damages.

A right to set-off is only granted to you if we are insolvent, your claim is in legal connection with our claim, or your claims are legally established or are undisputed or acknowledged by us. You are authorized to exercise a right of retention only in accordance with the statutory provisions.
6a. Coupons

The following conditions apply to all Armada coupons, unless otherwise stated.

Each coupon can only be used once.
Only one voucher per order can be used.
Only one voucher per purchase can be redeemed per customer.
A combination with other vouchers is not possible.
A cash payment of vouchers is not possible.
The resale of vouchers is not permitted.

Vouchers can only be redeemed for a limited period of time and are no longer valid than on the date stated on the voucher. An extension is not possible.

Minimum order value
The required minimum order value is always mentioned in connection with the voucher. In the case of subsequent subtraction of the minimum order value by returning articles, Armada reserves the right to cancel the voucher.

Return of articles
If you make use of your return, the reduced purchase price will be refunded. There is no claim for a refund or replacement of the voucher.

  1. Reservation of proprietory rights

The goods delivered remain our property until they are fully paid.

  1. Disclaimer

Right of Withdrawel
You have the right to revoke this contract within a period of fourteen days without giving reasons.

The period of revocation shall be fourteen days from the date on which you or a third party you have named, which is not the carrier, has or has taken possession of the goods.

In the case of a contract for several goods which you have ordered under a single order and which are delivered separately, the time limit runs from the date on which you or a third party, which is not the carrier, owns the last product or has taken it in possession.

In the case of a contract for the delivery of a product in several partitions or pieces, the time limit runs from the day on which you or a third party, which is not the carrier, have taken possession of the last part or the last piece.

In order to exercise your right of revocation, you must notify Armada Skis GmbH Feldstraße 1b 6020 Innsbruck E-Mail by means of a clear statement (e.g. a letter sent by mail or e-mail) about your decision to revoke this contract. You can use the enclosed revocation form, but this is not required.

In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Armada Skis GmbH
Feldstraße 1b
6020 Innsbruck
Austriainfoeurope@armadaskis.comRevocation FormIf you want to revoke the contract, please fill out this form and send it back to us.

I hereby revoke the contract concluded by me to purchase the following goods.

Article Number:___________________________
Description: ___________________________
Ordered on:     ___________________________
Received on:   ___________________________
Name:             ___________________________
Address:        ___________________________


Consequences of Revocation
If you revoke this contract, we will pay you all the payments we have received from you, including the cost of delivery (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us) within a period of fourteen days from the date on which the notification of your revocation of this contract has been received by us. For such repayment, we will use the same means of payment you used in the original transaction, unless otherwise expressly agreed with you; in no case will you be charged for these repayment fees.
You have to return the goods immediately and in any case no later than fourteen days from the date on which you informed us of the withdrawal. Please send this to:

Armada Skis GmbH
c/o JARS GmbH
Obere Lend 24
6060 Hall in Tirol

The time limit is met if you send the goods before the expiry of the period of 14 days.

You bear the direct costs of returning the goods.

End of revocation.



  1. Right of Remedy

In the case of delivery of defective goods, you are entitled to the statutory warranty rights.

9a. Online Dispute Resolution (OS Platform)

Regulation No 524/2013 on online dispute settlement in consumer matters

Link tot he plaform:

If you have problems with an order in the Armada online shop, we recommend you to contact us directly. We are always trying to find a good solution for you.

Please contact us by e-mail at:


  1. Liability for damages

The following disclaimers and limitations apply to liability for damages on our part, without prejudice to the other legal requirements.

We are only liable in the event of intent or gross negligence. We shall be liable for simple negligence only in case of breach of contractual principal obligations or breach of a duty, the performance of which allows the proper execution of the contract at first and on whose adherence the contractual partner may regularly rely (so-called cardinal obligation). Furthermore, liability for damages for all kinds of damages, irrespective of the legal basis, including liability for negligence at the time of conclusion of the contract, is excluded.

Contributory negligence of the customer is to his credit.

The liability for intent, fraud, guarantee and personal injury as well as under the Product Liability Act remain unaffected by the above limitations of liability.

The above liability exclusions and limitations shall also apply to our employees, vicarious agents and other third parties, whom we use to fulfill the contract.

  1. Data Protection

We collect and store the data necessary for the business processing of the customer. When processing the personal data of the customer, we pay particular attention to the legal provisions, especially the provisions of the Austrian Data Protection Act.

Further details can be found in the online privacy statement.

On request, the customer receives information about the data stored for him / her.

  1. Applicable right/place of jurisdiction

The law of the Republic of Austria shall apply to these terms and conditions and all legal relations between us and our contractual partners. The general courtroom in Austria, which is given to us by a consumer or by a consumer at the conclusion of a contract, is retained even if the consumer moves his place of residence abroad after the conclusion of the contract and the Austrian judicial decisions in that country are enforceable.

  1. Service Hotline

For questions, please contact us under the service number
+43 (0)512 209075

from Monday to Friday between 9.00 and 17.00.

Costs to the local tariffs, mobile phone rates may differ.

  1. Final Provisions

This contract shall include all agreements made between the Parties on the subject matter of the contract. Verbal collateral agreements do not exist.

  1. Supplier identification, chargeable address

Our address for complaints and other declarations of intent as well as our chargeable address is:

Armada Skis GmbH
represented by the managing director
Herrn Tom Süßkoch
Feldstraße 1b
6020 Innsbruck

Your Armada Skis GmbH